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THE Platform Services HOME PAGE

Welcome to the unofficial source of resources for Salesforce Platform Services, including External Services and more.

Note that this is NOT an official Salesforce website and that some of the content available here is not official Salesforce-supported technology.

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Invoke a MuleSoft RPA Process from Flow using External Services

MuleSoft Robotic Process Automation (RPA) gives you the power to automate business processes that usually require human input and interact with systems that don’t have an API, extending the reach of Salesforce’s process automation capabilities by integrating these RPA processes into flows in Salesforce as of Winter ’23! Use MuleSoft RPA Manager to publish REST […]

Summer ’22: External Services Updates

Check out some of the changes and enhancements to External Services in the Summer ’22 release! Call External Services Registrations Natively from Apex Now you can access External Services registered actions directly from Apex to tap into reusable functionality when writing Apex code. Previously, actions created through External Services were exposed exclusively for invocation through […]

Learn MOAR in Spring ’22 with OpenAPI 3.0 Support for External Services

Check out all the enhancements you can look forward to with the Spring ’22 release! External Services is a feature of the Salesforce Platform that empowers customers to connect Salesforce to external business actions and build process integrations without writing custom code.

UnofficialSF has a new Service Cloud Channels Section has added a new section devoted to Service Cloud channel functionality, which is increasingly driven by flow-based services. Check it out here. If you know of a good post or page on the topic, don’t hesitate to let us know via the form on the home page.


Check out some of the changes and enhancements to External Services in the Winter ’22 release – supporting even larger API spec sizes (4MB!) and improving the registration workflow with rescoped limits! Import MuleSoft Anypoint Platform APIs via External Services Import your MuleSoft Anypoint Platform APIs in a few clicks. Previously, you needed to manually […]

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