Welcome to the unofficial source of resources for Salesforce’s External Services product. Here, members of the community seek to provide a starting point for all useful External Services information.
Note that this is NOT an official Salesforce website and that some of the content available here is not official Salesforce-supported technology.
Learn External Services
- Salesforce Documentation
- External Services Trailhead Module
- *NEW* Summer ’21 Release Notes
- Salesforce Developers Podcast – Episode 39: External Services w/ Narender Singh
- Salesforce Developers CodeLive: Dueling Integrations feat. External Services
Find External Services Discussions
This is the original material on Apex-defined Types. Excellent reading for External Services users.
Oftentimes the biggest obstacle to integrating Salesforce with an External Service is the first step: configuring secure designated access to that service. Below are step-by-step instructions on using OAuth 2.0 to grant Salesforce the ability to post a message in Slack: [Slack] App & App Credentials Tell Slack about the Salesforce app that will need […]
Lightning Flow already empowers you to declaratively automate your business processes within Salesforce. But what if your business processes require integrations between Salesforce and other non-Salesforce services? Chances are that customer service agents who use Salesforce to track and resolve support cases would also need to access information from and/or submit changes to another backend […]