New Guide: Using $User and $Request in Strategies Alex Edelstein 5 years ago In addition to $Record, which is described here, there are two other system variables that can be used in Next Best Action. Learn More. Sales Use Case Examples for Next Best ActionDateJuly 22, 2021In relation toNext Best ActionUnderstanding Invocable ActionsDateOctober 7, 2018In relation toFlowCalling Invocable Actions from ApexDateAugust 25, 2022In relation toFlow