Welcome to the unofficial source of resources for Salesforce’s Einstein Next Best Action product.
You can do the following in NBA: Examine the Acceptance rates of propositions using standard Salesforce reporting tools Prevent Re-offers by leveraging the tracking of propositions exposed to a particular context target Learn more.
NBA can be deployed the same way all other Salesforce metadata gets deployed.
In addition to $Record, which is described here, there are two other system variables that can be used in Next Best Action. Learn More.