New Guide: Generating Response Reports in Next Best Action

You can do the following in NBA: Examine the Acceptance rates of propositions using standard Salesforce reporting tools Prevent Re-offers by leveraging the tracking of propositions exposed to a particular context target Learn more.

New Guide: Using $User and $Request in Strategies

In addition to $Record, which is described here, there are two other system variables that can be used in Next Best Action. Learn More.