THE Platform Services HOME PAGE
Welcome to the unofficial source of resources for Salesforce Platform Services, including External Services and more.
Note that this is NOT an official Salesforce website and that some of the content available here is not official Salesforce-supported technology.

Learn About External Services
- Salesforce Documentation
- External Services Trailhead Module
- Salesforce Developers Podcast – Episode 39: External Services w/ Narender Singh
- Salesforce Developers CodeLive – Dueling Integrations feat. External Services
- Salesforce Developer’s Blog – Summer ’22 Learn MOAR Series
- Salesforce Developer Preview – Release Readiness LIVE, Summer ’22
- forcePanda website
Find External Services Discussions
Agentforce and External Services: A No-Code API Integration Guide
As a Salesforce administrator, you’re always looking for ways to make your org smarter and more efficient. Agentforce has already transformed how you handle sales and service inquiries, but what if your AI agents could access external information from any API to add agentic automation to any task? And what if you could set this […]
Understanding Private Connect
Private Connect allows integrations between Salesforce and AWS to avoid traversing the public internet by offering a fully-managed, bi-directional, private connection between a Salesforce org and an AWS VPC.
Understanding Salesforce Connect
Salesforce Connect is an add-on product that provides seamless data integration, allowing users to view, search, and modify data stored outside your org—without ETL.
Understanding Named Credentials
This is the “director’s commentary” for Named Credentials; not strictly required, but available for those that want a deep dive.
Invoke a MuleSoft RPA Process from Flow using External Services
MuleSoft Robotic Process Automation (RPA) gives you the power to automate business processes that usually require human input and interact with systems that don’t have an API, extending the reach of Salesforce’s process automation capabilities by integrating these RPA processes into flows in Salesforce as of Winter ’23! Use MuleSoft RPA Manager to publish REST […]
