Welcome to the unofficial source of resources for Salesforce’s Einstein Next Best Action product.
TrailheaDX Session
Getting Started
Official Documentation
Trailhead
Integration Guide
Trailblazer Community
Wiki
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How To:
NEW! How to add the Next Best Actions Lightning Component to your Flow Screens and Lightning Apps
How To: Use the Map Element in the Strategy Builder
How To: Display Recommendations in Different Places
How To: Create a Custom Notification Flow that Responds to NBA Errors
How To: Respond to Searches and Case Creates in Community Cloud
How To: Expand your strategies with $User and $Request
How To: Deploy Next Best Action in Spring ’19
How To: Use Next Best Action with Salesforce Connect
How To: Generate Reports on Next Best Action responses
Dreamforce Slides – Put Predictions into Action: Einstein Prediction Builder and Next Best Action
These are the slides Einstein and Next Best Action product managers presented at this admin track session. The video recording will be published officially by Salesforce in the next 1-2 months. The session synosis was: Join us in this session to learn how you can harness the power of both Einstein Prediction Builder and Einstein […]
Dreamforce Slides – Enterprise Application Development With Flow and Next Best Action
These are the slides I presented for this developer track session. Here’s the video. The session synosis was: As a developer, you can leverage Flow and Next Best Action to multiply the impact of your code. Learn how you can turn your work into declarative building blocks, and how you can delegate management and configuration […]