Next Best Action – TrailheaDX

Check out the Next Best Action session from TrailheaDX and learn how you can integrate insights from AI services like Einstein Discovery, IBM Watson, and Aisera with the new capabilities added in the Summer ’19 release.

Use the Next Best Action REST API to execute a strategy and retrieve recommendation reactions

Quick guide on how to use the NBA REST API.

Integration Guide for Next Best Action

In this guide, we’ll walk you through all the different ways that you can connect to sources of insight from Next Best Action to generate and enhance recommendations and to pull in relevant properties for decision making.