Part 4 of our Agentforce Series In Part 1, we helped you launch fast with FAQs.In Part 2, we showed you how to scale smart using escalations.In Part 3, we boosted accuracy with advanced grounding. Now it’s time for the next evolution: making your AI agent a true member of your service team.Because when you […]
Part 3 of Our Agentforce Series In Part 1, we helped you launch fast with FAQs. In Part 2, we showed you how to scale smart using escalations. Now we’re diving into the next phase: getting your AI agent to respond with confidence—and precision—by improving how it finds and uses information. Whether you’re just getting […]
Part 2 of our Agentforce SeriesIn Part 1, we covered how to get your AI agent live fast with FAQs. Now, we’re moving beyond launch. In this post, you’ll learn how to:🔍 Analyze escalations to uncover what your agent should learn next🧠 Use real case data to expand your AI’s knowledge🔁 Set up a repeatable […]
Part 1 of our Agentforce for Service Email Series In this post, you’ll learn how to: The Problem: AI Projects Stall Before They Start You’ve invested in the platform. You’ve got the data. Leadership is on board. But your AI initiative still isn’t live. Why? Because most teams get stuck trying to launch the “perfect” […]