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How I Built This: Drive Your Survey Automations with Flow – Part 1

I’ve seen quite a number of people asking how to drive automations using Salesforce Surveys and Flow and thought I would share a solution I’ve used in a recent project that utilizes Custom Metadata records to intelligently drive automation based on specific responses. First, I will say that for basic automations the Surveys add-on called […]

Survey Invitations Demystified: Part 1 Builder

You can generate several types of invitations for your survey depending on the business use-cases of your organization. Some of the use cases would require the survey api’s while for certain others you can use the default invitations provided in the builder. In a series of posts, we are going to be discussing some of […]