Entries by Anoop Thomas

Managing Order Status Setup & Delayed Provisioning with Dynamic Revenue Orchestration (DRO)

In complex B2B and enterprise order management environments—such as cybersecurity, telecommunications, and SaaS—orders often consist of a combination of hardware items requiring physical shipment/configuration and software licenses that depend on those physical endpoints being configured first. This blog post walks through the end-to-end process in Salesforce Revenue Cloud, from configuring custom Order Status picklist values […]

Salesforce In-App Surveys by Shashank and Ritik

<This blog has been written by Shashank Lagishetty and Ritik Aggarwal> Use the Salesforce Feedback Management (SFM) Response APIs to build in-app surveys. Users can respond to these surveys contextually instead of getting redirected to another screen or application. With these APIs, you can build a user-friendly survey experience that matches your company’s theme and […]