When we built Next Best Action, we set things up to fire a platform event whenever an error occurs. You can leverage Process Builder and Flow to create custom notification profiles that flexibly get error messages to where you want them. Learn more.
Platform Events and Flows are a perfect match, but to get them to work with each other, you need to go through Process Builder and deal with several interesting wrinkles. Learn More.
Next Best Action is a paid Salesforce product but also is available for free use for up to 5000 requests each month. What is a Request and how do they get generated? A ‘request’ is a call to the NBA engine that causes an NBA ActionStrategy to run and return some recommendations. The primary way […]
Englhard Consulting has published a strong set of new actions and components. Check it out at https://englhardconsulting.com/flow-and-lightning-components-package/
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To use External Object/Salesforce Connect in a Strategy there are a couple of steps you need to follow. Learn more.
You can do the following in NBA: Examine the Acceptance rates of propositions using standard Salesforce reporting tools Prevent Re-offers by leveraging the tracking of propositions exposed to a particular context target Learn more.
NBA can be deployed the same way all other Salesforce metadata gets deployed.
In addition to $Record, which is described here, there are two other system variables that can be used in Next Best Action. Learn More.