Case Management with Salesforce Orchestrator

Here’s a quick teaser trailer showing how Orchestrator enables the Case Management life cycle to be reimagined. We don’t yet have this available as a packaged template. But keep your eye out for packaged orchestration templates like this one that can be easily modified. Learn more about Salesforce Orchestrator.

Preview: Powerful Approvals Orchestrations from Forcelution Apps

You can build powerful approvals solution on Orchestrator, but if you want a polished out-of-the-box solution, you’ll want to consider this upcoming Approval Orchestrator Add-On from Forecelution Apps. They already provide a powerful extension to Legacy Approval Processes and have set out to provide a solution that makes it easier to create approvals in Orchestrator. […]

UnofficialSF has a new Service Cloud Channels Section

UnofficialSF.com has added a new section devoted to Service Cloud channel functionality, which is increasingly driven by flow-based services. Check it out here. If you know of a good post or page on the topic, don’t hesitate to let us know via the form on the home page.