Next Best Action: What’s a Request?

Next Best Action is a paid Salesforce product but also is available for free use for up to 5000 requests each month. What is a Request and how do they get generated? A ‘request’ is a call to the NBA engine that causes an NBA ActionStrategy to run and return some recommendations. The primary way […]

The Top 10 Things You Want To Know About New Next Best Action

1. Generally Available Next Best Action (NBA) is generally available starting today and the great news is that it’s enabled for all editions. But wait it gets better – every org receives 5000 requests per month for free! 2. Here’s the Getting Started Video Ok, you heard that it’s free and it sounds very cool, […]