Entries by Alex Edelstein

Salesforce Agentic Orchestration and Flow

Innovation in agentic orchestration is accelerating rapidly, and our automation product teams have been hard at work improving Flow to make it easier than ever to bring agents and human-centered work together. With the Summer ’25 release, we’ve introduced powerful new capabilities that help you embed Agentforce agents into your automations and extract structured data […]

From James Barker: Using Flows with Prompt Builder

The Interaction Between Flows & Prompts Late last year, Salesforce announced Prompt Builder. Prompts are the mediums that are used to communicate with the large language models (LLM) such as ChatGPT from OpenAI. Prompt Builder gives Salesforce Admins the capability to create, test, revise, customize, and manage prompt templates ensuring high quality outputs that are […]