Dreamforce Automation Countdown T-6

External Services

The External Services team has been busy and has a new enhanced level of support they’re announcing for Spring ’20. We’re growing the range of API specifications that can be instantly turned into invocable actions and used in Flow and Next Best Action.

Here’s the session being done by the External Services product management team:

From Xintong Wang, Product Manager of the External Services team: Do you want to extend Flows beyond Salesforce to consume services from external APIs? With external Services, admins can declaratively consume an external API without writing a line of Apex code. I’m happy to announce the GA of enhanced version of external services Spring 2020. With support for nested/Apex-defined data type, array data type, HTTP headers and packagibility, it will connect to a broader range of APIs that you have in mind! Come join me at the session

Create Integrated Flows with External Services
4:00-4:40 | Moscone West, Surfside Theatre

In addition to this there are two other External Services sessions of note:


An Admin’s API Integration: External Services and Flows
12:30-1:10 | Moscone West, Room 2022

Use External Services in Flow Because APIs are not just for Developers
4:00-4:20 | Moscone West, Admin Theater