What’s New with Next Best Action in the Summer ’19 Release?

We have a bevy of new features in the Summer ’19 Release with 3 new elements – Generate, Enhance, and Map, the Actions and Recommendations Lightning component, and support for packaging strategies.

Use Einstein Next Best Action with Flow by Marc Baizman

Ever wanted to inject Einstein Next Best Action into your Flows? Check out this post by Marc Baizman.

Accessing NBA via the Tooling API

The Tooling API provides a way to get information about Action Strategies. I’m more familiar with the Metadata API, but in general Salesforce is trending towards the Tooling API as a more flexible, granular tool, and this is likely to increase. For performance reasons, metadata API deploys and retrieves will often trigger a recompilation of […]