Welcome to the unofficial source of resources for Salesforce’s Einstein Next Best Action product.
TrailheaDX Session
Getting Started
Official Documentation
Trailhead
Integration Guide
Trailblazer Community
Wiki
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How To:
NEW! How to add the Next Best Actions Lightning Component to your Flow Screens and Lightning Apps
How To: Use the Map Element in the Strategy Builder
How To: Display Recommendations in Different Places
How To: Create a Custom Notification Flow that Responds to NBA Errors
How To: Respond to Searches and Case Creates in Community Cloud
How To: Expand your strategies with $User and $Request
How To: Deploy Next Best Action in Spring ’19
How To: Use Next Best Action with Salesforce Connect
How To: Generate Reports on Next Best Action responses
Execute an NBA strategy and Display the Results in a Custom Recommendation Component
We’ve previously shown how you can take the official, out-of-the-box Next Best Action component and surface it in a Flow screen, where it will show recommendations. We wanted to support some additional use cases, though, so we’ve built a toolkit for complete customization of the Next Best Action presentation experience. This solution consists of two […]