New Guide: Use NBA with Salesforce Connect

To use External Object/Salesforce Connect in a Strategy there are a couple of steps you need to follow. Learn more.

New Guide: Generating Response Reports in Next Best Action

You can do the following in NBA: Examine the Acceptance rates of propositions using standard Salesforce reporting tools Prevent Re-offers by leveraging the tracking of propositions exposed to a particular context target Learn more.

Deployment Options and Roadmap for Next Best Action

In Spring ’19, you can deploy Next Best Action strategy metadata by using SFDX or Workbench, but there’s no support for unamanaged and managed packages and change sets. These will be supported in Summer ’19