Summer ’21 Pilot Preview: Einstein Next Best Action on Flow! (Blog 1 of 4 series)

With the Summer ‘21 Pilot we invite you to try out a brand new way to create Next Best Action Strategies using the Flow Builder  that is packed with powerful platform features and many other cutting edge decisioning builder elements.  Planned GA in Spring ‘22 (Safe Harbor applies) Talk to your AE to get nominated for […]

Pilot FAQs-Einstein Next Best Action on Flow (Blog 4 of 4 series)

Check out these blogs for an Overview, Tutorial and More considerations for Pilot Here are a few FAQs you may have. I ‘ll start with the obvious one – Is Strategy Builder Going Away?? .. Is Strategy Builder going away? Why do we need 2 ways to build the same thing?  Great Question! No, it […]

Building a Scheduled Alert Generator with Next Best Action and Flow

Suppose that you have an NBA recommendation strategy that runs on Account record pages, generating insights and recommendations specific to a given account. Your salespeople have 50 accounts, and they don’t want to have to manually visit every account page each day to see if there’s something new waiting for them there. What do you […]