Welcome to the unofficial source of resources for Salesforce’s Flow product. Here, members of the community seek to provide a starting point for all useful Flow information.
Note that this is NOT an official Salesforce website and that some of the content available here is not official Salesforce-supported technology.
Installable Flow Screen Components
Installable Flow Actions
Installable Flow Base Packs
Flow Knowledge- Wiki
Flow Orchestration
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Routing for Salesforce Chat
Overview Traditionally with Chat, there was a 1:1 relationship between the Chat Button and a Queue, so it was never easy to build dynamic routing logic in. If we wanted some chats to go to the sales team, and others to service, or if we wanted to prioritize VIP customers over others, we had to […]
Using Flow To Enhance Salesforce Knowledge
Traditional Knowledge is managed using page layouts and records. Let’s look at how a flow-based approach allows your Knowledge implementation to tap into new capabilities. We’ll also see where the current Flow infrastructure is limited relative to today’s Knowledge experience. Below is an example of a new Knowledge solution that uses Flow and NBA, placed […]
From Munawir: Access Dozens of String functions with String Wizard
String Wizard is an Invocable Action that can be used in Flow. It provides no-code access to all of the string functions that Apex developers have access to use. It enables you to do string processing that was previously only accessible in apex and not in the Salesforce formula. Main Features 1. Lets you process […]
Preview: Powerful Approvals Orchestrations from Forcelution Apps
You can build powerful approvals solution on Orchestrator, but if you want a polished out-of-the-box solution, you’ll want to consider this upcoming Approval Orchestrator Add-On from Forecelution Apps. They already provide a powerful extension to Legacy Approval Processes and have set out to provide a solution that makes it easier to create approvals in Orchestrator. […]
Routing for Service Cloud Voice with Omni Flow
Overview In Spring 22 there’s a massive leap forward in making the setup for Routing both easier and more powerful with the GA of Omni Flows for Service Cloud Voice (for Amazon Connect). In the past, we needed to configure all of the Routing Requirements inside an Amazon Contact Flow. While an incredibly powerful tool, […]